WHERE CAN WE SHIP OUR WINES: Thanks to laws that were in place pre-prohibition and a parody on the free market enterprise, we are restricted on where we can ship these excellent wines. We can ship to the following states: California, Nevada, Idaho, New Mexico, Missouri, Alaska, North Dakota and Washington D.C. We are working hard to get more states where we can introduce our wines. If you live anywhere other than these states, please send us an email and we will direct you to fine wine stores who carry our products.
HOW DO WE SHIP: Depending on where you live, we ship our wines by FedEx, UPS or Golden State Overnight. Wines are living organisms and they don’t like extremes of temperatures. We take ample care from the cellar to ports and our wines are stored in temperature controlled warehouses. Therefore, we urge you chose the same care for shipment. We ship from the west coast. So, if you don’t live near us, we don’t recommend Ground Shipping. Also, we try to ship in the beginning of the week, so your wines are not languishing in some shipping warehouse over the weekend.
WHO CAN BUY OUR WINES: You must be at least 21 years of age to order alcoholic beverages. Additionally, all shipments of alcoholic beverages within the United States require an adult’s signature at the time of delivery. You cannot be (should not be) intoxicated when you sign for the shipment. We also strongly discourage alcohol being served/bought for minors. Drink responsibly and please do not drink and drive.
YOUR PRIVACY: We value your privacy as much as we value ours. We will not sell your personal information to anyone else. We make our living selling these great wines, not by selling people’s emails etc. All your credit card information is stored on a secure server and encrypted and matches or exceeds industry standards. If you have any questions or concerns, please let us know.
PRE-ARRIVALS: Often we will have pre-arrival offers or futures on our wines. These will be done based on availability and all wines are offered first come, first served. Many of these wines will be in limited quantities and we want our loyal customers to get first dibs at them. Sometimes, but not always these wines will be discounted. To reserve these wines, we require 50% of the total cost at the time of ordering. The remaining will be charged to your card at the time of shipping your wines.
RETURNS: Unfortunately by law, we are only allowed to accept returns of alcoholic beverages if they were purchased in error. We get charged by the credit card company regardless and we have to cover our restocking fees. Therefore a 5% restocking fee may be charged. We try our best to make sure your order is done right. Therefore if the error was on our part, you will not be responsible for paying the restocking fee.